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extent warranty

 

Warranty Statement

RJ Technology Inc. warrants this product to the original purchaser ONLY,
to be free from defects in materials for One Year and Workmanship for Ninety Days only
under normal use from the date of original purchase. RJ Tech warrants free labor for
at it's option under the warranty period, to replace product if it is determined to be
defective at " No Charge." This limited warranty does not cover any loss or damages that
occur as a result of:

  • Consmetic damage.
  • Shipping or improper installation or maintenance.
  • Misuse.
  • Neglect.
  • Any cause other than ordinary commercial or industrial application.
  • Adjustment by non-authorized source or any of the products firmware or hardware
    that you or any third party have modified or altered
  • Improper enviornment
  • Excessive or inadequate heating or air conditioning or electrical power failures,
    surges, connection to improper voltage supply or settings or other irregularities.
  • Accidents, acts of God.

In the United States, contact your dealer or RJ Tech Customer Service at (909) 627-9888.

In Canada, Customer Service # is (866) 601-1348

*Please note that in order to have your merchandise repaired and replaced by warranty, you must
contact our customer service representatives by phone or email, and get RMA number

1. A sales receipt/proof of purchase indicating date of purchase

2. Your name, place of purchase, address, model #, and description of problem.

3. Send the unit pre-paid to the address below in the original packaging or reasonable
    substitute to prevent damage. No return will be shipped back to a PO BOX.

4. All of the accessories that came with the product package must be sent along with the main unit.

5. Please include your check or money order in the amount of $15.00, payable to RJ Technology Inc.,
    to cover handling and return shipping charges. RJ Tech will not be responsible for delays or
    unprocessed claims resulting from a purchaser's failure to provide any or all of the necessary information.
    Send all inquiries or returns to:

    RJ Technology Inc
    13939 Central Ave.
    Chino, CA 91710


RJ, offers 1,2 year Extended Warranty Plans.

To view and purchase the extended warranty plan available for your RJ model please provide the product information below.

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  Product Information
Model Number:
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Serial Number:
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Purchase Date:
*    (yyyy/mm/dd)